FAQ – Frequently Asked Question
1. Orders
How do I place an order?
To place an order, go to the /shop page, select the shirt you like, choose the correct size (men’s and women’s T-shirt), and add it to your basket. Once you’re ready, proceed to checkout and complete your order.
Can I cancel my order?
Yes, you can cancel your order as long as its status is “proceed.” Once the order moves past this stage, cancellation is no longer possible.
2. Shipping & Delivery
Where do you ship?
We currently ship to the following countries:
Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Latvia, Lithuania, Netherlands, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden.
How long does shipping take?
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Processing time: 1 to 7 working days
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Delivery time: Depends on the selected delivery company and destination country
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Company that delivers your parcel: DPD Courier
How much does shipping cost?
Shipping is charged at a flat rate of €15.50.
3. Payments
What payment methods do you accept?
We accept credit cards and PayPal.
Is it safe to pay by credit card or PayPal?
Yes, all payments are processed through secure, encrypted payment systems. PayPal and credit card providers use advanced fraud protection and buyer security standards. Your payment details are never stored on our servers.
4. Returns & Refunds
Can I return my order?
Please refer to our /Return Policy page for full details regarding returns, refunds, and exchanges.
5. Products
How do I choose the right size?
A detailed size chart is available on every product page. All our T-shirts are unisex, and the size chart applies to all T-shirt models.
Where are your products made?
All products are printed in Poland and made by us with attention to quality and detail.
6. Contact & Support
Who runs the shop?
MVR Patryk Menet
Poland (PL) – VAT: PL9592075389
Address: Ćmińsk, ul. Kobylaki 72, 26-085 Miedziana Góra, Poland
How can I contact you?
Email: contact@mvrshopp.com
How fast do you respond?
We aim to respond within 2 working days. If you don’t receive a reply, please feel free to send another email.
7. Discounts & Collaborations
Do you offer discounts?
Yes! We offer special discounts through TikTok influencer codes.
Do you work with influencers?
Yes, we actively collaborate with influencers. If you’re interested, please contact us by email or IG Direct message.